Information

About Us

IGP was formed by Wales' first private GP - Dr Joanna Longstaffe, in 2005. In 2008 Gareth Tremain was brought onboard to develop a specialist physiotherapy service. Since 2008 iPS has expanded gradually across South Wales and currently boasts a team of highly experienced physiotherapists working across 6 top quality treatment facilities (across Cardiff, Newport and Bridgend).

Our physiotherapists have an average of over 20 years clinical experience. We have specialists in a range of areas including: Neurological, Musculoskeletal, Sports Injuries, Orthopaedics, Aquatic Physiotherapy, Ultrasound Guided Joint & Soft Tissue Injections, Acupuncture, Vestibular Rehabilitation, Falls Prevention & Rehabilitation, Domiciliary Rehabilitation. We also have a team of highly skilled and motivated Physiotherapy Assistants, who help rehabilitate our patients. This is all underpinned by our very experienced administrators, who are always more than happy to respond to enquiries.

IPS have access to state of the art gym facilities, hydrotherapy pools and highly specialist equipment. All of which help our patients achieve the best possible outcome from their rehabilitation.

Company Details

Registered Company Name:
The Independent General Practice Ltd.

Company Registration Number:
5122019

Registered Company Address:
Radnor House,
Greenwood Close,
Cardiff Gate Business Park,
Cardiff.
CF23 8AA

Administration Address:
Oaktree House, Oaktree Court,
Mulberry Drive,
Cardiff Gate Business Park,
Cardiff.
CF23 8RS.


The Independent General Practice Ltd. is also the registered business name for the following branches and services:

  • The Independent General Practice (IGP) - Private GP Services

  • The Independent Physiotherapy Services (IPS) - Physiotherapy Services

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  • Ipsum health - Occupational Health Services

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  • IGP Treatments Clinics (IGPTC) - Cosmetic Treatments Services

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  • IGP Online - Online Healthcare Services

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  • Feedback

    If you would like to read our reviews or leave feedback on your experience of using our services you can submit it via our reviews page or online anonymous feedback form.

    Feedback

    Complaints

    We require that all formal complaints are put in writing. Your complaint should be submitted to the Practice as soon as possible after the event giving rise to the complaint. We request that all complaints are ideally dealt with in writing.

    Please send any complaints to:

    The Independent Physiotherapy Service
    Oaktree House,
    Oaktree Court,
    Mulberry Drive,
    Cardiff Gate Business Park.
    CF23 8RS

    Or you can email: physio@theips.co.uk

    Privacy Policy - Managing your information

    The Independent General Practice (IGP) is committed to protecting the privacy and security of personal data and we want you to feel assured about any information that you provide. This privacy policy notice explains how IGP uses information that we collect about you and your rights in relation to processing that information.

    It is important that you read this notice, together with any other documents we may provide when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.

    Privacy Policy

    Help & Support

    If you need more information about any of our treatments or services please let us know.

    We want to ensure that all of our patients receive the information they need to make an informed decision about their healthcare. If you have any questions or if you require assistance with anything, please let us know.

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    Privacy Policy
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